MSNBC explains the scenario thus: “You’re on the site of a well-known retailer and you make a purchase. As soon as you complete the transaction a pop-up window appears. It offers a discount on your next purchase. Click on the ad and you are automatically redirected to another company’s site where you are signed up for a buying club, travel club or credit card protection service. The yearly cost is usually $100 to $145. Here’s where things really get smarmy. Even though you did not give that second company any account information, they will bill the credit or debit card number you used to make the original purchase. You didn’t have to provide your account number because the ‘trusted’ retailer gave it to them for a cut of the action.”
Cuomo has sent subpoenas to 22 well-known merchants that have deals with the three major companies that offer these discount programs: Webloyalty, Affinion/Trilegiant and Vertrue. The subpoenas seek information about retailers’ practices of sharing consumers’ account information with membership program companies; their knowledge of any deceptive solicitations; and compensation from the membership companies. The merchants being investigated include: Barnes & Noble, Orbitz.com, Buy.com, Ticketmaster.com, MovieTickets.com, FTD.com, Shutterfly.com, 1-800Flowers.com, Avon.com, Budget, Staples.com, Priceline.com, GMAC Mortgage, Classmates.com, Travelocity, Vistaprint, Intelius, Hotwire.com, Expedia/Hotels.com, Columbia House, Pizza Hut and Gamestop/EB Games.
It’s really sleezy for a retailer to pick their own customer’s pocket after a transaction. Find alternative to the losers above. Buy from Amazon, Office Max, The local flower shop, Pappa John’s, etc.,. Will corporate management never learn the breaking trust is not a long term strategy? This double-dipping behavior is disfunctional.